This week’s infographic looks at the expectations of this year’s most hyped online shopping days along with a warning about the impact of site downtime on sales and customer satisfaction. Compiled by Joyent and New Relic, tips for staying alive this holiday include:
- Plan early, and fix problems before they happen
- Prepare for peak traffic loads and bursts
- Gain insights to remove performance bottlenecks and improve customer experience
- Reach your speed and responsiveness potential
- Accelerate problem resolution and reduce mean time to repair (MTTR)
Click to view enlarged infographic
Tweetables
- Ecommerce accounts for 8% of total US retail sales this year Tweet this
- Black Friday and Cyber Monday 2013 are expected to be the biggest in history online Tweet this
- 86% of companies experienced 1 or more episodes of downtime last holiday season Tweet this
- Every minute of holiday site downtime costs an avg of $ 5600/minute Tweet this
- 58% of customers will not use a company’s site again after experiencing site errors Tweet this
Avoid Blackout on Black Friday and Cyber Monday [Infographic]
